All you need to know about paying
How do I pay for my order?
- Proforma invoice: after your order is delivered, you will receive the invoice per email. This can be paid via bank transfer. We reserve the right to request that orders be paid in advance.
- Payment in advance: individuals and certain foreign companies must pay in advance. Unbranded orders must also be paid in advance. In that case you will receive the invoice prior to delivery.
- Direct online payment: you can pay for your order directly online via Visa, Mastercard or Paypal (we don't accept American Express). After your order has been delivered, you will receive the final invoice.
In which cases do I need to pay in advance?
According to our Terms and Conditions, we are entitled to require payment in advance. This applies at least in the following occasions:
- Orders with unprinted items;
- Orders from private persons;
- Orders from companies without a Chamber of Commerce number;
- Orders with a value of €5.000 and up (50% payment in advance).
Delivery time becomes effective as soon as we've received the payment.
Which payment term do you apply?
We apply a payment term of 14 days.
Do I need to enter my VAT-number?
It is only obligued for companies in the EU which are subjected to VAT. This is considered to be an intra-community supply.
I cannot fill in my VAT-number. How can I solve this?
An error notification can be caused by a number of things: a malfunction in the system, a typo or your company isn't subjected to VAT. You can also provide your VAT-number in the comments section.
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