Privacy Statement Greengiving
This Privacy Statement was most recently updated in March 2023.
To serve you adequately and carry out our work as best as possible, Greengiving B.V. (hereafter “Greengiving”) may process your personal data. By using our products and/or services, you consent to the processing of your personal data.
This Privacy Statement provides you with information about the purposes for which Greengiving processes personal data and about exercising your privacy rights. We respect your privacy and handle your personal data with the utmost care, following the directives of the General Data Protection Regulation (GDPR).
Personal data
Whose personal data do we process?
Greengiving processes data from everyone that directly or indirectly interacts with us, such as customers and suppliers.
We obtain personal data because:
- You make use of our services;
- You fill these out on a (contact)form or when requesting a quote;
- You are one of our suppliers.
In some cases, we might receive your data from other parties, for example from your employer who wants to send you a gift through us.
Which personal data do we process?
Personal data concerns all information that can be linked to you directly. Greengiving processes the following personal data:
- Name;
- Address details;
- Telephone number;
- E-mail address;
- Payment details;
- IP address;
- Other data you provide us with for the purposes described in this privacy policy.
For what purposes does Greengiving process my personal data?
Greengiving processes your personal data in order to be able to contact you if you demand so and/or to be able to contact you by phone or e-mail. Your data is also relevant to be able to handle your order correctly.
When you provide us with personal data by placing an order, you will be automatically subscribed to our newsletter. In our newsletter, you can read about current events, tips and information about Greengiving, our products and our services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe button. Your information is saved until you cancel the subscription.
How long does Greengiving keep my personal data?
Greengiving stores your personal data in our customer management system. Your data are also stored in your online account, which is only accessible by you and our employees. The data is no longer used and stored than is strictly necessary to achieve the purposes for which your data is collected. Your data can also be saved if there is no agreement reached with you.
How does Greengiving secure my personal data?
Greengiving takes the protection of your personal data seriously and applies appropriate technical and organisational measures to prevent abuse, loss, unauthorized access, unwanted access, disclosure and unauthorized changes. The Greengiving website uses a reliable SSL-certificate to ensure that your personal data does not fall into the wrong hands. Our customer management system is protected and only accessible for our employees for who it is necessary to work with your data.
If you suspect your data is not properly protected or that there are indications of abuse, please contact us through info@greengiving.eu.
With whom do we share your personal data?
Greengiving only shares your data with other parties if this is necessary for the implementation of the agreement or if the law states that this is necessary. For example:
- Logistic partners such as DPD, Fedex or UPC. They need your contact details to deliver your package(s) correctly and to give you updates about the delivery via e-mail or SMS.
- Suppliers and printing companies. Your order may be delivered to you directly from our suppliers or printing companies. In that case, they need your contact and address details.
- Other third parties, for example concerning digital or financial services.
We only share the data that is necessary for these parties to carry out their services.
How do we deal with reviews?
Greengiving collects reviews through the Kiyoh platform. After the order has been delivered, we invite our customers via e-mail to place a review. On the public review page only your (company)name and residence are showed.
All reviews are verified. If it looks like the review is not from one of our customers, Kiyoh requests a proof of purchase. That’s how we avoid fake reviews. When a review is placed regarding sponsorship or a special partnership, this is always mentioned. You can find more information on the Kiyoh review page.
Rights & changes
Changes to this privacy statement
This privacy statement may be changed at any time without prior announcement. Changes come into effect as soon as they are published on this website. Always check the date this statement is last changed.
You have the right to:
- Receive explanation of the personal data Greengiving collects and how we process it;
- Access to the personal data that we collected;
- Have errors corrected;
- Have outdated personal data removed;
- Withdraw your permission;
- Object to specific use of your data.
Please remind to always clearly state who you are, in order to make sure that we will not modify or delete data from the wrong person. Thereby, Greengiving reserves the right to ask for identification at any time before we respond to your request.
Filing a complaint
If you think that we are not helping or informing you in the right way, we would like to hear from you. In addition, you are always entitled to submit a complaint to the Dutch Data Protection Authority.
Questions & contact
If you have any questions about this privacy statement, you can always contact us via the contact details below.
Greengiving B.V.
Plantagelaan 24 - 26
3772 MB BARNEVELD
The Netherlands
+31 (0) 342 74 57 70
